Project: Nakheel Community and Property Management in Dubai
Date: 2008 - 2009
Role: Senior UX Consultant. Led user experience design on a large, complex web-based customer-facing property management application for client Nakheel that aligned with their Oracle CRM, CFM and Property Manager databases. I also managed and mentored team of 4 mid and junior level UX designers.
Deliverables: - Detailed functional specifications for property security management, online bill paying, customer registration, social networking, and rules for a dynamically served, scalable user experience. - Sitemaps - Process Flows - Wireframes