Beth Carey, User Experience Design + Product Management

Resume

Beth Carey, User Experience Designer & Manager, Resume

Beth Carey
Senior User Experience Designer + Product Manager
New York, NY 10003

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Summary

  • 10+ years experience hands-on work and leading strategy and production of tidy, thorough UX deliverables and best practices: 
    • Site maps, process flows, wireframes, functional specifications
    • Lead user discovery and stakeholder workshops
    • Usability testing
    • Google analytics tagging and post-launch analysis
  • History of pleasant and effective team leadership working with UX people, visual designers, developers, executives and stakeholders.
  • My specialty and preference is for large, complex projects.
  • Enough of a working familiarity of HTML, CSS, Javascript, Java, C, X-Code, SVN and versioning to converse with developers about plans, progress and launches; I especially like working with developers and engineers since I started as one.
  • I energetically think on my feet to keep coming up with new ideas if old ones aren’t working; Flexible enough to know when something isn’t working and tactfully lobby for the best solution.
  • Daily, I keep up on current important ideas in UX, front-end development, visual design, and technology arts and sciences.

Experience

Senior User Experience Designer, Contract
New York, NY, April 2013 - Present

User Experience Manager / Senior User Experience Designer
Razorfish Healthware (Formerly Publicis Healthware International), New York, NY
April 2010 - December 2012

UX design for iInteract, a pharma enterprise platform to administer sales material on iPads that included language options to accommodate European markets. Also designed many iOS iPhone and Android dosing calculators and iPad sales apps. Hired and managed freelance IA/UX people as needed and worked closely with all departments.
 

Senior User Experience Designer, Contract
New York, NY, February 2009 - April 2010

  • Publicis Healthware International (later became Razorfish Healthware), New York, NY,  Various medical and pharma iPad apps.
  • Pfizer Biotherapeutics and BMS Financial/G2, New York, NY,  Website work.
  • CapIntro New York, NY,  A hedge fund management web app.
  • VSA.com/Circ.us Digital

Lead User Experience Strategist/Designer, Contract
element^n/Nakheel, Dubai, Beirut and New York, NY
August 2008 - February 2009
element^n is an enterprise software firm with clients throughout the Mid-East and North Africa with offices in Beirut and New York.

  • Led user experience design on a web-based property management application for client Nakheel that aligned with their Oracle CRM, CFM and Property Manager databases.
  • Managed and mentored team of 4 mid and junior user experience designers.
  • Deliverables included detailed functional specifications for property security management, online bill paying, customer registration, social networking, and rules for a dynamically served, scalable user experience.

Product Manager / Agile Scrum Taskmaster
Vidvaee (acquired by Vignette), New York, NY, December 2006 - June 2008
Vidavee made and provided web video B2B SaaS products for transcoding, hosting, streaming and management of web video. This is one of my favorite jobs I've done.

  • Managed development of and wrote functional specs for suite of video software that comprised the company's services: trancoder, streamer, API management (Java, PHP and Javascript), a web-based UI admin tool, and analytics and reporting.
  • Managed and focused a 30-person international development, user interface design and QA team in agile sprint iterations in New York, Romania, Brazil, and Beirut.
  • Established and coached the organization in an agile development process which resulted in fast and predictable development cycles and better communication within the company.
  • Mentored project managers and engineering team leads in project management best practices.

Senior User Experience Designer, Contract
New York, NY, July 2006 - November 2006

  • massify.com/Rokkan, Led small team of 3 UX Designers on a large Web 2.0 video-based social and creative video based networking site.
  • Sudler and Hennessey, a pharma website.
  • JDS Pharmaceuticals, a pharma website.

Product Manager / Agile Scrum Taskmaster
Bolt Media, New York, NY, March 2005 - July 2006
Bolt.com was a Web 2.0 creative networking site attracting 5.5 million monthly unique users. I started as Director of Information Architecture and was quickly promoted to Director of Product Development. This is one my favorite jobs in m career.

  • Worked closely with executives to define product business requirements and produced comprehensive, detailed development documentation including functional requirements, site maps, process flows, page schematics.
  • Led and focused 5-10 developers and QA people in agile, iterative development based on qualitative user research and analytics.
  • Led formal user testing.
  • Maintained excellent rapport with partners and executives, department managers and staff, and mentored staff.
  • Worked simultaneously on multiple tasks while dealing with changing priorities; always maintained a strong sense of accountability and ability to meet deadlines.

User Experience Manager
3Bdigital, a division of Bit by Bit, New York, NY, January 2004 - March 2005

  • Managed client engagements and produced information architecture for web-based applications that were database-driven such as inventory tracking, ecommerce, and resource management. Clients included United Way of New York CityColombian Coffee Federation877-SpiritsWine Messenger, and Atlantic Philanthropies, among other e-commerce businesses.
  • Produced information architecture including site maps and page schematics, functional requirements and HTML prototypes.
  • Managed developers and designers in development ensuring that the team met deadlines.
  • Collaborated on generation of proposals and pitches for existing and new accounts.

Interactive TV Producer, Contract
Fuse, (formerly MMUSA), A Cablevision Network, New York, NY, January 2002 - October 2002

  • As part of a team, created the production system for Dedicate Live, a live, synchronized two-screen model (web and TV broadcast) iTV program. Worked closely with TV producers, broadcast engineers, executives, and back-end programmers (Dedicate Live aired on Fuse from 2002 - 2007).
  • Co-produced Dedicate Live, supervising a team of APs and PAs until the show was easy to produce for non-technical staff.
  • Directed to MMUSA's front-end design and back-end programming vendors.
  • Submitted the name Fuse, among others, when Much Music USA was planning a name change, and pitched new show ideas to executives.

Senior User Experience Designer, Contract
Various companies, New York, NY, 2001 - 2002
Clients included Schoolnet and Friskit.com. Worked the Jodi.org show at Eyebeam!

Interactive TV Producer, Contract
New York, NY 2001

Information Architect
Fusebox, New York, NY, 1997 - 2001

  • Gathered requirements and created information architect deliverables including user task analyses, strategy briefs, site maps, process flows (including registration, shopping cart, gift giving, parental control systems, and online banking), wireframes/page schematics, and HTML click-throughs.
  • Worked closely with clients and in-house team in defining business requirements, functional requirements and job proposals.
  • Started as Front End Developer / RealNetworks Administrator on Unix.
  • Produced and supervised production of RealNetworks streaming media presentations using SMIL; also coded by hand HTML, CSS, and javascript.

Education

  • MFA in Computer Art, School of Visual Arts, New York, NY, 1998

  • BA in Liberal Arts, Hampshire College, Amherst, MA


Programs and Languages

  • Adobe InDesign and Illustrator, or Axure preferred
  • Jira and Confluence; I LOVE JIRA
  • I don't code for a living but I have a working familiarity of HTML/DHTML, CSS, Javascript, Java, C, X-Code and SVN and versioning best practices to converse with developers about project plans, progress and launches
  • Unix and Linux file management - I'm comfortable on the command line

Professional Associations and Activities

  • NYC IxDA, NYC UXPA
  • UX and data analytics-related NYC Meetups
  • Nielsen Norman Group, User Experience Conference, User Testing and Advanced User Testing
  • Edward Tufte Day Seminar
  • The Nielsen Norman Group User Experience World Tour
  • SIGGRAPH

Just a view from one of my desks in midtown Manhattan.

Just a view from one of my desks in midtown Manhattan.

Updated July 2016